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September 19, 2014
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NYSEG: power outages could last for days


• Stay out of flooded basements because energized wiring or outlets below the water line may pose a hazard. Natural gas service in a flooded basement may also pose a danger. If a basement or home is in danger of flooding, customers should contact their utilities to turn off electricity and/or natural gas service.

• Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas, away from windows and doors, and never in a garage.

• For electricity emergencies and to report power interruptions, NYSEG customers should call 1.800.572.1131.

• For natural gas emergencies and to report suspected natural gas odors, NYSEG customers should call 1.800.572.1121. (If you smell natural gas, get up, get out and contact your natural gas utility from a neighbor’s phone.)