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November 27, 2014
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PPL sees Hurricane cleanup as multi-day effort


Restoration priorities
PPL Electric Utilities said crews were dispatched based on public health and safety first, with transmission and substation facilities as a high priority. Then, outages are dispatched to crews based on the number of customers affected by the case. (See www.pplelectric.com/outagefor more details.)
Customers who are without power and live in more rural or remote areas are likely to be without power the longest and may wish to take steps based on their personal situation. Customers without power who have medical concerns or other sensitivities may also need to relocate. While many customers will be restored each day, it is possible full restoration may take another four to five days.

Round-the-clock commitment
With visiting personnel from several states, PPL Electric Utilities was managing more than 300 line and trees crews who will be working 16-hour shifts around the clock. A smaller staff of employees will work in the field during overnight hours for emergencies. Experience with past storms has shown the crews can be most productive working daylight hours as much as possible.

“The weather Monday and Tuesday is expected to be much better than today. We’re hoping the outages have peaked and our crews can continue to make some strong progress restoring power tomorrow,” Dudkin said.

PPL Electric Utilities urges customers to call the center at 1-800-DIAL-PPL (1-800-342-5775) to report outages or damaged equipment, such as downed power lines or poles. Please try again if the call does not go through at first. Outages can also be reported online at www.pplelectric.com/outageif
Internet access is available.

Stay safe
Use flashlights instead of candles whenever possible, as candles can pose a fire risk. Unplug sensitive home electronics that could be damaged when power is restored. Also, turn off electric ovens, ranges or space heaters that were in use when power was interrupted. More storm safety tips are available at www.pplelectric.com/outage.

PPL Electric Utilities, a subsidiary of PPL Corporation (NYSE: PPL), provides electric delivery services to about 1.4 million customers in Pennsylvania and has consistently ranked among the best companies for customer service in the United States. More information is available at www.pplelectric.com.